Allocating Payments to Multiple Appointments

Allocating Payments to Multiple Appointments

Step 1: Click the Take Payment box located at the upper-right side. 

Step 2: Input the details of the payment. 
  1. Client - choose the client you want to record payment
  2. Payment Type - select what type of payment they are going to use


Step 3: Input the payment amount in the designated box. If necessary, you can include a Ref# and any additional Notes. Afterward, click on Record Payment.


Step 4: Once the payment is recorded, you can now allocate the payments to any outstanding sessions. Go to Billing in the main menu, set your view to 'By Transaction' then click Payment under the Status lists. 


Step 5: A pop-up box will display the Allocate Billing options. By selecting the dropdown box, you'll find a list of all unpaid sessions. Choose the session you wish to allocate the payment to, then adjust the corresponding amount as needed. 


Step 6: To include an additional unpaid session, select the (+) icon located in the left corner. From there, pick another session to allocate the remaining balance then click Save Changes



    • Related Articles

    • Submitting Application for E-Payments

      You must have an active subscription with My Best Practice in order to utilize our third-party card processor, PaySimple. If you are going to be using My Best Practice to collect e-payments from your clients, you will need to submit an application to ...
    • Adding Appointments to the Calendar

      You can add two types of appointments to your calendar. Client Appointments Non-Client Appointments Scheduling a Client Appointment Step 1: Click on the date/time within the calendar OR click on the New Session icon in the top right-hand corner of ...
    • Removing Values for Multiple Choice in Surveys

      Step 1: Click the Survey you want to customize. Step 2: Go to Advanced Options, where you'll need to tick the box next to Hide Scores. Once done, click on Save Changes to confirm your selection. Once saved, this will remove the scores from all ...
    • Client Portal: Making Payments

      Please note: some practices may not have this setting enabled. If you do not see the "Pay Now" button, please reach out to your provider to initiate a payment. To make a payment, navigate to the Payment & Invoice tab ➡️ select Pay Now ** Partial or ...
    • Marking Appointments as Missed