Configuring Staff & User Settings

Configuring Staff & User Settings

FOR PROFESSIONAL STAFF MEMBERS

  • Professionals 

ACTIVE 
Allows admin to inactivate professionals to revoke their access while preserving all system data. 
Color 
Assign a color to the clinician to color code the calendar when using the Professional view within the calendar.
Enrolled in Telehealth
$20/month add-on 
Activates the telehealth service for that specific professional.
Telehealth Display Name
**IF telehealth is enabled** 
This will be the name that is automatically displayed whenever you join a telehealth session. 
External Teleconference Link
**IF using outside telehealth service** 
This link will be included with appointment reminders sent via text or email and it will be perpetually listed at the top of the client's portal. 

NOTE -- We only recommend using this feature if you have a recurring telehealth link. If you utilize a custom link for each client and/or each session, we do not recommend listing anything in this field. 
First Name
Professional's first name
Last Name
Professional's last name
NPI #
Professional's individual NPI number
License #
Professional's license number (you can list multiple licenses here -- e.g., NY-12345; NJ-98765)
Supervisor
Name of the professional's supervisor
Supervisor License #
License number for the supervising professional -- this will be displayed on the invoice/superbill
Supervisor NPI
License number for the supervising professional -- this will be displayed on the invoice/superbill
Session Note Type
The session note template selected will default when the specific professional adds notes for their clients (this can be changed from within the specific note, however).
Treatment Plan Type
The treatment plan template selected will default for this professional. 
Intake Interview Type
The intake interview selected will default for this professional. 
Case Conceptualization
The case conceptualization template selected will default for this professional. 
Auto-Text
The menu header selected here will be the first menu the user sees when utilizing the CBT Auto-Text note template (e.g., ACT, REBT, EMDR, etc.). They can always navigate back to all menus from within the specific note. 
Diagram
You can select which Diagram will be included at the bottom of your session notes (REBT Worksheet or Body & Tongue Diagram are pre-loaded into the account. However, you can add additional diagrams by clicking Manage Diagram Backgrounds
Client Portal Message
This message will appear on the client portals for any clients assigned to this specific professional. 
Salary
This salary amount will be represented for the professional when utilizing the Payroll Report feature. 
Signature
The professional can store their signature here to auto-sign their session notes. This signature can also be used to add to invoices/superbills. 
Autosign Session Note
Checking this box will automatically sign the session notes for the clinician. 

  1. Settings & Permissions 

    1. Email Address: support@mbpractice.com (change)
      1. Click on the blue "Change" button to change the email address associated with the professional's account.




Notify user when client messages arrive
When a client sends a message to this professional through the client portal, the professional will receive an email notifying them that a secure message has been sent. They can then check the message upon logging into their account. 
Don't ever warn again on pasting data with external formats
Upon pasting text from an outside source into a session note, the user will receive a message warning them that the formatting could potentially be changed when printing the session note. By checking this box, you can choose to opt out of receiving this warning moving forward. 
User is a basic administrator
Making a professional a basic administrator will allow them permission to view all account settings and information for all other professionals (including billing, payroll, and client lists). They will be unable to make changes to the settings, however. 
User is a full administrator
Making a professional a full administrator will allow them permission to access and make changes to all of the account data.

  1. Select additional professionals this user has access to: 
    1. By clicking on the checkbox next to other professionals' names, this user will have full access to those professionals' client lists in addition to their own.                        
  2. Default Rates 

The default rates set within the Professional Settings will be overridden on a client-by-client basis if Default Rates are set up within the client's Default Rates tab. 
    1. The default rates set within the Professional Settings will be overridden on a client-by-client basis if Default Rates are set up within the client's Default Rates tab. This section allows admins to set the default rates for specific CPT codes for their professionals. If a default rate has been set for any CPT code, the service fee will auto-populate when the professional schedules an appointment with that CPT code selected.
    2. This will still be editable within the appointment creation process. 
See the following guide for further instructions on Setting Up a Professional's Default Rates
  1. Commissions 

This section is used for Payroll Reporting only. 
    1. This section allows you to enter the commission rates for specific professionals based on the CPT codes billed for each session. 
    2. The commission rates will be calculated in one of two ways -- Pay Rate or Pay Percentage
      1. Pay Rate = A set amount paid for every session assigned to that CPT code regardless of what is charged or collected for the session
        1. EXAMPLE: For every 90834 session, the professional is paid $100 -- even if the session was only charged for $50.
      2. Pay Percentage = The professional will be paid a percentage of whatever amount for which the session is billed
        1. EXAMPLE: For a 90834 session billed at a rate of $100, if 0.6 is entered as the percentage, then the professional will be paid $60; for a 90834 session billed at a rate of $200, if 0.6 is entered as the percentage, then the professional will be paid $120).
Only fill out ONE column for each CPT code (either Pay Rate or Pay Percentage)

For Non-Clinical Staff

  1. User

ACTIVE 
This is how you can inactivate the non-clinical staff member to revoke their access from your account. 
First Name
Non-Clinical Staff Member's first name.
Last Name 
Non-Clinical Staff Member's last name. 
Delete User
This will delete the Non-Clinical Staff Member from your account permanently. 

  1. Settings & Permissions

  1. Email Address: support@mbpractice.com (change)
    1. Click on the blue "Change" button to change the email address associated with the non-clinical staff member's account.




Notify user when client messages arrive
When a client sends a message to this professional through the client portal, the professional will receive an email notifying them that a secure message has been sent. They can then check the message upon logging into their account. 
User is a basic administrator
Making a non-clinical staff member a basic administrator will allow them permission to view all account settings and information for all professionals (including billing, payroll, and client lists). They will be unable to make changes to the settings, however. 
User is a full administrator
Making a non-clinical staff member a full administrator will allow them permission to access and make changes to all of the account data.

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