The Events tab in My Best Practice is your centralized timeline for all clinical activity—both session‑related and non‑session events. It brings together progress notes, administrative actions, and practice‑wide documentation in one clean, filterable view so clinicians and administrators can quickly understand a client’s full history.
All documentation tied to a scheduled appointment appears here, including:
Intake notes
Individual and family session notes
Group therapy notes
Treatment plan updates
Any session‑specific clinical documentation
Each session note is timestamped and linked to the corresponding appointment on the calendar, giving you a chronological record of care.
Timeline events are entries not tied to a specific appointment, such as:
Phone calls
Emails or outreach attempts
Collateral contacts
Administrative updates
Case management actions
Documentation of significant client events or milestones
These allow you to maintain a complete narrative of client activity—even outside formal sessions.
The Events tab now includes enhanced filtering so you can quickly locate the exact documentation you need.
Narrow your view to:
A single day
A custom date range
A specific month or year
This is especially useful for audits, reporting, or reviewing a client’s recent activity.
Choose to display:
Session notes only
Timeline events only
Specific categories of events (e.g., phone calls, treatment plan updates, administrative actions)
This helps clinicians focus on the type of documentation relevant to their workflow.
If multiple clinicians contribute to a client’s record, you can filter by:
Individual clinician
Supervising professional
Any staff member who added documentation
This makes it easy to review work by a specific provider or ensure compliance across the team.
Complete client history in one place – No more jumping between calendar, notes, and admin logs.
Faster chart reviews – Filter by date, type, or clinician to instantly surface what matters.
Improved compliance – Clear visibility into all documentation ensures nothing is missed.
Better collaboration – Multiple professionals can contribute to the client timeline with full transparency.