Step 1: Select the text you want to adjust in the Rich Text field.
Step 2: Cut the text by:
- Pressing Command/Control + X on your keyboard.
- Or right-clicking the highlighted text and selecting Cut.
Step 3: Click inside the Rich Text field where you want to paste the text.
Step 4: Paste the text using the "Paste and Match Style" option for Mac or the "Paste as plain text" option for Windows:
- Right-click and choose Paste and Match Style or Paste as plain text from the dropdown menu.
- Or use the shortcut Command/Control + Shift + V on your keyboard.
Step 5: Review the text formatting:
- This process will clear out the existing formatting and paste the text back into the system with the default formatting.
- You’ll then need to manually re-format any bold, underlined, italicized, or bulleted items as needed.

Once you go to preview and download, you’ll see that the fonts are standardized throughout the survey.