Insurance Automation Options

Insurance Automation Options

Users can choose to automate many insurance processes by navigating to Settings - Account Settings - Practice Settings - Insurance.



  1. Auto File Claims: when enabled claims will be submitted automatically once all necessary items are complete (note, signed, etc.) 
Info


Automatically filed claims can be found under the Processing tab. Claims that are pending a note or signature can be found under the Pending tab.

  1. Auto Update Patient Responsibility:
    when enabled patient responsibility (depicted by the copay amount for that specific session) is automatically updated based on the ERA.
    Notes
    This will include co-insurance amounts, copays, and deductibles. 
  2. Auto Post Insurance Payments & Denials: when enabled insurance payments & denials will post based on the ERA.
  3. Auto Post Insurance Write-offs:
    when enabled write-offs will post based on one of the options below. 
    Warning
    * must have auto post payments & denial turned on
    • Remaining Balance: when enabled the full remaining balance after client & insurance payments will be written off.


    • Sum of ‘CO’ Adjustments: when enabled, the system will write-off a sum of the CO- adjustments.