Setting Up a Client's Default Rates
In addition to setting up a professional's default rates across all clients, you can also set up different rates for specific clients from within their client profiles.
Step 1: Navigate to the desired client's profile, and click on the Default Rates tab on the left-hand side.
Step 2: Select the CPT codes for this client from the list and click "Add"
Step 3: Enter the default quantity and default rate for each CPT code selected.
Step 4: Press "Save Changes"
If the professional assigned to this client already has default rates configured, the rates entered for the client will override them.
Related Articles
Setting Up a Professional's Default Rates
Step 1: Navigate to the professional user's settings by clicking on their name in the Staff & Users list. Step 2: Click into the Default Rates tab on the left-hand side. Step 3: Select service(s) to add from the dropdown (you can select multiple ...
Client Portal: Time Zone Update
Once logged into the client portal, navigate to Settings and select Change Time Zone. Here, you will select your time zone and Save Changes. Updating your account to the proper time zone will update the appointments on your Scheduling tab based on ...
Client Document Upload Notification
Navigate to your Settings - Account Settings - General. Then, select Edit under Practice Settings. Once in Practice Settings, select the Notifications tab. Then, check the box labeled 'Notify on Client Document Upload'. This notification is at the ...
Client Portal: Making Payments
Please note: some practices may not have this setting enabled. If you do not see the "Pay Now" button, please reach out to your provider to initiate a payment. To make a payment, navigate to the Payment & Invoice tab ➡️ select Pay Now ** Partial or ...
Changing the Default Note Settings
You can change the default settings for Session Notes, Treatment Plans, Intake Interviews, and Case Conceptualizations at three different levels: Practice-Wide Per Professional Per Client To see a full list of the various types of note templates ...