Telehealth Reminder

Telehealth Reminder

Step 1Activate the Telehealth Reminder by checking the box during the appointment creation process.


Step 2: Once activated, the system will send the client the Telehealth session link, ensuring it reaches them 20-30 minutes before the scheduled appointment.

Step 3: (OPTIONAL) To send the Telehealth invitation manually, simply click on the appointment in the calendar, navigate to the Telehealth option, and select 'Send Client Invitation'.


If you are only conducting sessions via telehealth (or if most of your sessions are scheduled as telehealth), you can enable the Telehealth Reminder to be turned on as a default for all new appointments created from within your specific Staff & User settings.

**Please note: if you turn this default setting on, you will then need to check the "Telehealth Reminder" box OFF when scheduling any in-person appointments. 


    • Related Articles

    • Telehealth Start - Finish

      Navigate to Account Settings ➡️ Staff & Users ➡️ Professionals - select the name of the professional you want to enroll/unenroll in telehealth. Check the Enroll in Telehealth box. This will populate other telehealth-related boxes. Telehealth Display ...
    • Teleheath: Video Conference Fix Tips

      1) Reload your browser. 2) Try Incognito or Private mode - if you have browser extensions, like ad blockers, they can block your camera and microphone. 3) Quit your browser. Don't just close. QUIT and reopen. 4) Try another browser (Chrome, Safari or ...
    • Adding Appointments to the Calendar

      You can add two types of appointments to your calendar. Client Appointments Non-Client Appointments Scheduling a Client Appointment Step 1: Click on the date/time within the calendar OR click on the New Session icon in the top right-hand corner of ...
    • Comprehensive Onboarding Packet

      CONFIGURE GENERAL ACCOUNT SETTINGS STEP 1: Navigate to the ACCOUNT SETTINGS section. Click on the Settings dropdown within the menu bar and select “Account Settings” STEP 2: Add your practice logo! This will be seen by your staff upon logging into My ...
    • Adding/Editing CPT Codes

      STEP 1: Navigate to the CODES & METRICS tab within the Account Settings section. STEP 2: Review the default codes (picture below) to see which ones need to be adjusted and/or added for your practice. STEP 3: You can edit the current codes to have ...