Sending Surveys/Packets to Clients
You can also send any of our free Global Surveys.
- Navigate to the “Surveys” tab within the desired client’s profile
- Click on the + Send Survey / + Send Packet button
- Select the desired survey/packet from the dropdown
- Select the correct client portal user's email address from dropdown in the “To” field
- Compose a subject line and brief message
- Click send!
Related Articles
Cloning Forms/Surveys
Step 1: Navigate to Account Settings, then go to Surveys & Packets. Step 2: Select Clone on the survey you want to duplicate. This will allow you to make minor adjustments without altering the existing live form or survey. Step 3: Rename the Survey ...
Creating a Cohort to Schedule Send Packets (Intakes & ROMs)
You can create cohorts within MBP to automatically send packets on a schedule of your choosing. This is great for sending intake packets at the time of creating a client -- OR -- to send out routine outcome measures or satisfaction surveys. Step 1: ...
Creating Intake Packets
Step 1: Design the individual surveys that you'd like to include in your intake packet. Directions for creating custom surveys can be found here (Designing Custom Surveys) Step 2: Navigate to the Packets tab within Surveys & Packets, and click + Add ...
Designing Custom Surveys
STEP 1: Navigate to the SURVEYS & PACKETS tab within the Account Settings section. STEP 2: Customize the pre-made consent form/intake questionnaire templates to reflect your practice’s details and needs by clicking on the Survey name. NOTE: If you ...
Surveys to Review within To-Do List
Step 1: Navigate to the To-Do List page by selecting the To-Do tab from the main screen. Then, select Surveys to Review. Step 2: Use the filters to search for the appropriate surveys. Step 3: Select review/sign to review and sign the survey. To ...