Sending Surveys/Packets to Clients

Sending Surveys/Packets to Clients


In order to send surveys/packets, you'll first want to create them by following the instructions here: Designing Custom Surveys/Packets
You can also send any of our free Global Surveys. 
  1. Navigate to the “Surveys” tab within the desired client’s profile
  2. Click on the + Send Survey / + Send Packet button 
  3. Select the desired survey/packet from the dropdown
  4. Select the correct client portal user's email address from dropdown in the “To” field
  5. Compose a subject line and brief message
  6. Click send! 
To view completed survey results, please see our guide here: Viewing Completed Surveys

    • Related Articles

    • Creating a Cohort to Schedule Send Packets (Intakes & ROMs)

      You can create cohorts within MBP to automatically send packets on a schedule of your choosing. This is great for sending intake packets at the time of creating a client -- OR -- to send out routine outcome measures or satisfaction surveys. Step 1: ...
    • Creating Intake Packets

      Step 1: Design the individual surveys that you'd like to include in your intake packet. Directions for creating custom surveys can be found here (Designing Custom Surveys) Step 2: Navigate to the Packets tab within Surveys & Packets, and click + Add ...
    • Designing Custom Surveys

      STEP 1: Navigate to the SURVEYS & PACKETS tab within the Account Settings section. STEP 2: Customize the pre-made consent form/intake questionnaire templates to reflect your practice’s details and needs by clicking on the Survey name. NOTE: If you ...
    • Creating New Clients

      STEP 1: Click the icon in the top right-hand corner - OR - click on the + New Client button within the Clients tab. STEP 2: Enter applicable information into the pop-up window Select the appropriate professional from the dropdown First and Last Names ...
    • List of Global Surveys

      Here's a list of the global surveys pre-populated in your MBP account. These are either found on the public domain or MBP has sought the necessary permissions from the authors to integrate their protocols into our EHR. These global surveys will ...