Adding Custom Missed Reasons

Navigate to Settings ➡️ Account Settings ➡️ Practice Settings.

Then, select the Missed Reasons tab and scroll down to Add Custom Missed Reason.

Type in the title of your missed reason. Then, select the checkbox if you would like to add a default rate.

If the default amount is left blank, the default session rate will populate for the missed appointment. This rate can be edited at the time that Missed is selected on the calendar.

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