You’ll now be able to include specific text within the text/email reminders based on the facility/room assigned to the appointment — ensuring that telehealth clients receive your telehealth information and in person clients know which office location they are scheduled.

Step 1: Navigate to Account Settings - Facilities & Rooms.

Step 2: Select the facility. Then, navigate to the Notifications tab.

Select Append professional’s external telehealth link to appt reminders to add each professional’s external telehealth link to their appointment reminder.