Customizing Appointment Reminders by Facility

Customizing Appointment Reminders by Facility

You’ll now be able to include specific text within the text/email reminders based on the facility/room assigned to the appointment — ensuring that telehealth clients receive your telehealth information and in person clients know which office location they are scheduled.


Step 1: Navigate to Account Settings - Facilities & Rooms.


Step 2: Select the facility. Then, navigate to the Notifications tab.


Select Append professional’s external telehealth link to appt reminders to add each professional’s external telehealth link to their appointment reminder.


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